On Wednesday, Apple pushed iOS update 12.1.1 that enabled eSIM support for more carriers around the world. AT&T was the first carrier to offer official support for eSIM on the iPhone and we wondered if Verizon was going to follow soon after. Last month, Verizon had to iron out some issues with the iPhone running on Verizon in a dual SIM configuration.
This is an important question, and we are all about answers. Yes, you may activate the eSIM on your iPhone XS today. You may do this via the Join Now path within My Verizon app. Here is a link with all the details: https://t.co/QvY14Fv47M ^RM
Verizon Wireless CS (@VZWSupport) December 7, 2018
If youre an existing customer, the process is a little different. According to another tweet in the same thread, existing customers can convert their physical SIM to the built-in eSIM by dialing 611 for technical support on your Verizon line.
The main reason for converting to the eSIM is so that you can use a local SIM wherever you travel to and your main line stays active on the eSIM.
They just activated the feature today. I called 611 and technical support was able to get it switched over after about 30 mins. Now using eSIM only
KJS (@Leemz21) December 7, 2018
If you do want to change to the eSIM right away, consider that some customer reps may not be aware of the process to free up the SIM slot by activating the eSIM so you might have to be patient while they figure it out.